SHIPPING&RETURNS


Did you know that Serendipity's deliveries in Amsterdam are  (when possible!) done by bike or e-car? 
With deliveries by bike we produce 5g of CO2 per km, instead of average 313g that a car would do (& we stay fit if weather is in our side!)

We ship our sustainable packages worldwide using best courier options with track & trace: 
NL 4 /  €7 -  Post nl*
Belgium / Germany  9 - DPD*
Europe (zone 1) from 10 - DPD*  
Europe (zone 2) from 15 - DPD. Please contact us.
Rest of the world from  19 - DPD/DHL. Please contact us.
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Need it in a hurry?
Please get in touch with us if you have specific requirements. We will do our best to make it work.
What if it doesn't fit?
Easy! if you change your mind, please email us to  info@serendipityvintagedreamer.nl within 10 days from receiving your order** for further return instructions. Sale items are excluded.
Please note we are a tiny company, so return carrier costs will be on you, yet we will give you a treat for next order.  Or you can drop it off for free at our studio Amsterdam ( Albert Cuypstraat 36HS, 1072CV, Amsterdam )
Thank you.

Our cardboard brown box with nice flower silhouette shadow, light coming from left side over a teak table.
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*Note that final shipping price will show at checkout.
**Only items with original labels and same condition as delivered will be accepted. Then, a refund will be issued within 5-8 working days via same payment method as purchase. Late-returns when accepted will  be refunded  as a giftcard.

Doubts? Email us to info@serendipityvintagedreamer.nl